Boiler Playing Up? Start Here.
Two quick questions and we'll tell you what to check before you even pick up the phone.
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Quick questions
Takes about 20 seconds. We'll show you what to check right now, and flag your call as priority if it needs to be.
What's happening?
Is anyone in the house elderly, unwell, or otherwise vulnerable?
Where should we send this?
Here's what to check
You told us: {{answers.issue}}. Here's what to check right now:
- Check the pressure gauge — anything under 1 bar usually points to a leak or a recent radiator bleed
- Look for an error code on the display — tell us what it says when you call, it helps us get to you faster with the right parts
- If it's leaking, turn off the water supply if you can do so safely
If that's you or someone vulnerable in the house (you told us: {{answers.vulnerable}}), say so when you call — those are the jobs we push to the top of the list, not the bottom.